Search results
Purchase history can be found in your IKEA Family account. If an IKEA Family card was used during checkout at the store, you can find your transactions by logging into your IKEA Family account. If this isn't an option, please contact us at 1-888-888-4532 or by chat.
Can I return or exchange IKEA products bought in the store through IKEA.com? Yes! You can return products through our pick up service (fees where applicable) even if you bought it at a store.
All you need is the last four digits of the card you used. If you used cash, you can give them your IKEA family member #. If you paid in cash and don’t have a family member account, you’re SOL! Hi, I purchased a few items today at my local IKEA and lost my receipt.
If you cant find it in your ikea family account, you can call customer service with a date, location, and transaction amount to usually get the reciept as well. Your bank statements should have a date and amount for your purchase.
PSA: If you lost your receipt, then you can call customer service for a copy. All you need is the date that you purchased the items and the total price on the receipt. You can find this on your credit card statement. They will usually gladly send you an email copy of the receipt.
If you no longer have your receipt, we may be able to locate a copy in our system using the last 4 digits of the card used, the store location, approximate date of purchase, and the exact amount of the transaction (this information can typically be found on a bank statement).
How to find you receipt information. You can find the total amount under the dashed line. You can find the time at the bottom of the receipt. The receipt number is below the barcode.
