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  1. Find out how to troubleshoot a problem with the Messenger app, including how to update the app.

  2. Learn how to use Messenger, fix a problem, and get answers to your questions.

  3. Installing the latest version may help to fix problems when something's not working. You may also want to uninstall the app and then reinstall it. If you're having trouble downloading the app, check your internet connectivity. For best results, connect to Wi-Fi before downloading.

  4. If something isn't working correctly on Facebook, like content not appearing or a selection not loading, here are some ways to troubleshoot.

  5. Troubleshooting tips. Update your Messenger app to the latest version. Connect to a reliable Wi-Fi network. Make sure your device has enough storage. Close your Messenger app and restart your device. Make sure the person you’re replying to hasn’t deactivated or deleted their account.

  6. This process is to report something on Messenger that isn't working correctly, like a broken feature. Learn how to report abuse or other conversations that go against our standards. If something's not working in Messenger, try updating the app.

  7. 19 mar 2024 · Facebook Messenger not working? We've compiled the top problems users face along with relatively solutions to get you back to your chat.

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