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  1. 25 mar 2021 · Quality is the value of something to customers. This includes tangible elements such as functionality and intangible elements such as the friendliness of service or tactile feel of a steering wheel. The following are illustrative examples of quality.

  2. 28 lut 2013 · Quality is the merit of something. A product, service, method or experience is high quality if it is fit for purpose. The words fit for purpose are key to understanding the business definition of quality. The purpose of air is breathing. Therefore, fit for purpose air is healthy.

  3. 3 paź 2024 · Key Points. Quality is contextual when considering production. Many factors go into whether something meets the contextual meaning of the term. It is one of the core concepts that goes into customer satisfaction. Quality is one of those words and concepts that have many meanings.

  4. 25 paź 2023 · Discerning the genuine signs of quality can help producers move toward quality, and consumers effectively elevate products, services, or craftsmanship. From the tangible attributes like durability and craftsmanship to intangible indicators like brand reputation and positive reviews, recognizing these hallmarks ensures value, satisfaction, and ...

  5. Start your quality journey by mastering these tools, and you'll have a name for them too: indispensable. Cause-and-effect diagram (also called Ishikawa or fishbone diagrams): Identifies many possible causes for an effect or problem and sorts ideas into useful categories.

  6. Creating a Culture of Quality. by Ashwin Srinivasan and Bryan Kurey. From the Magazine (April 2014) In most industries, quality has never mattered more. New technologies have empowered...

  7. Quality is not just a box to be ticked or something you pay lip service to. Failures resulting from poor governance, ineffective assurance and resistance to change can, and do, have dire consequences for businesses, individuals and society as a whole.

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