Search results
How to stop selling on eBay. If you want to close your account because you've decided to stop selling, you can do that and still leave your account active. Simply remove your preferred payment method and cancel your selling tool subscriptions. To remove your automatic payment methods: 1. Go to My eBay, Account tab. 2.
Purchases on eBay can be canceled by the seller or by eBay. Buyers can request a cancellation, but it's up to the seller to accept or decline the request. If multiple items were purchased as part of the same order, then all items in the order will be canceled.
If your account was restricted or suspended because you need to pay outstanding selling costs or reimburse eBay for a refund to a buyer, you can make a one-time payment to resolve the issue. Once we receive your payment your account will be reinstated.
If you close your eBay account, you’ll no longer be able to sell on the site or access My eBay. You’ll also lose your feedback as well as your purchase and sales history. Before closing your account, consider contacting us first.
1 min overview. Resolving issues with sellers. If you’re having an issue with an eBay seller, try contacting them directly to resolve your problem. If you can’t work things out, we’re always here to step in and help. To improve your help experience, please sign in to your account.
Find the order you want to cancel, and from More actions, select Cancel order. Choose a reason for the cancellation and then select Submit to finish. If you're canceling the order because the buyer hasn't paid, the reason code "Buyer hasn't paid" will become available after 4 full calendar days.
Closing your seller's account. If you want to keep your eBay account but no longer want to sell items, you can deactivate your seller's account. You’ll still be able to bid and make purchases, but if you later want to sell items, you'll have some restrictions.
