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  1. To check your mobile signal status, use the EE coverage and network checker. With BT Service Status you can check your BT Broadband, Landline or TV is working. Check if there are any temporary issues that are affecting service near you.

  2. Test your BT Broadband speed. Use our My BT app or broadband troubleshooter to test the speed of your BT Broadband line. We measure your download and upload speeds. These are the rates at which data is transferred between the network and your BT Hub.

  3. Use Speedtest on all your devices with our free desktop and mobile apps.

  4. www.broadbandspeedtest.org.uk › bt-speed-testBT Speed Test

    Check your broadband connection with our internet speed checker. Click 'Start Test' to run a broadband speed test and see if you are receiving the speeds advertised by your Internet Service Provider. ACCURATE

  5. Run a line check. We think there may be an issue with your broadband. By running a few checks on the line we can work out what the issue is, and book an engineer to get it fixed ASAP - for free. The checks will only take a few minutes. You’ll need your BT ID to log in.

  6. Get help connecting to your broadband and fixing lost broadband connections. Find out what to do if you’re connected to broadband but can’t see web pages.

  7. 10 lis 2021 · If you can, connect a laptop or PC with a network cable directly to the back of the Hub (into one of the yellow ports below) and test to see if that has a working internet connection. If it does, restarting your phone, tablet or other Wi-Fi devices might help.

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