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1. auspost.com.au › helpHelp & support - Australia Post

   auspost.com.au › help

   Enquire online. Chat. Call us. Find answers to lots of commonly asked questions, or contact us to get help or submit an enquiry.

   • Late or Missing Item

     Enter your tracking number. All fields are required unless...

   • Delivery Issue

     Issue details. Select the option that best describes the...

   • Mail Redirection or Hold

     Learn how to redirect or hold your mail when you move or go...

   • Other Products and Services

     Enter all your details, then get updates on your enquiry via...

   • eParcel

     Help & Support (Hotline hours are 8am–6pm, Monday—Friday;...

   • Accessibility

     Customer loyalty programs for service businesses. Back to...

   • Answers

     Need more help? Enquire online. Select an enquiry type, tell...

2. auspost.com.au › about-us › corporate-informationComplaints, compliments and feedback - Australia Post

   auspost.com.au › about-us › corporate-information

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   Learn how to contact Australia Post for any issues or feedback related to their products or services. You can use online forms, social media, letter or phone to reach them.

3. auspost.com.au › help-and-support › answersAnswers - Australia Post

   auspost.com.au › help-and-support › answers

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   Need more help? Enquire online. Select an enquiry type, tell us the important details and we'll be in touch. Late or missing item. Delivery issue. Mail redirection or hold. Other products and services. Chat. See if our chatbot or one of our live agents can help. Ask a question. Call us. 8am–6pm, Monday–Friday (except national public holidays).

4. helpandsupport.auspost.com.au › s › delivery-issueDelivery issue - Australia Post

   helpandsupport.auspost.com.au › s › delivery-issue

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   Report a problem with your delivery online and get updates via email or phone. Choose from a range of options to describe the issue, such as late, missing, damaged, or incorrect delivery.

5. helpandsupport.auspost.com.au › s › products-and-servicesProducts & services - Australia Post

   helpandsupport.auspost.com.au › s › products-and-services

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   Find information and contact details for various products and services offered by Australia Post, such as mail, post office, online shop, money and accessibility. Log in with MyPost or continue as a guest to submit your enquiry.

6. startrack.com.au › supportHelp & support - Australia Post - StarTrack

   startrack.com.au › support

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   Call us on 13 23 45. 8am to 6pm, Monday to Friday. If you’re in WA, we’re available 8am to 5.30pm, Monday to Friday. Excludes public holidays. Delivery questions for senders. Who can sign for a parcel? What does 'attempted delivery' mean? Can I get Proof of Delivery if I'm not a StarTrack account holder? Can I track my freight?

7. helpandsupport.auspost.com.au › s › missing-or-lost-itemMissing or lost item - Australia Post

   helpandsupport.auspost.com.au › s › missing-or-lost-item

   Enter your tracking number. All fields are required unless marked as (optional). Continue with MyPost. Log in now to pre-fill some details. You'll also be able track your enquiry online. Continue as a guest. Enter all your details, then get updates on your enquiry via email or phone. Tracking number. Where can I find my tracking number?