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Track your item lets you check the latest information on items sent with our signed for or tracked services. The website will show the most up-to-date information we have. How do
Confirm whether your item has been delivered by using Track and Trace to see the signature of the person signing for an item.
Click & Drop allows you to download a report that shows information on your despatched orders
Get help with your tracking reference number for UK and international deliveries, including what to do if you've lost your number, or it isn't recognised. Skip Navigation Cookies help us improve your Royal Mail online experience.
Here you'll find detailed instructions for connecting your Magento, BigCommerce, eBay, Amazon, Shopify, Not On The High Street or WooCommerce store.
Related help. Can I buy online postage or use the returns portal if I don't have a printer? Royal Mail Tracked Returns® help
Depending on whether your business is located in a rural area or an urban area, our last delivery times may differ.
Royal Mail styleguide
If you're a business account customer you can make a claim for loss, damage or delays to you mail by completing our claims form and sending it back to us.
Learn how to send your franked mail. Read our quick guides to help you prepare your franking mail for posting, collection or dropping off.