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To protect you against defects, we include a limited warranty with most of our products. If you find yourself experiencing difficulties and believe it may be due to a manufacturing defect, you can follow the tips below to file a warranty claim to be reviewed by our warranty department.
- Warranty Information - Sealy
If you purchased online, by phone at 1-800-697-3259, or your...
- Something is wrong with my mattress, what can I do? – Sealy
If you purchased online or by phone at 1-800-697-3259, or if...
- What is the warranty for my mattress? - Sealy
Below, you can find our warranty details depending on when...
- Sealy Mattress and Flat Foundation Warranty Information | Sealy
What Should I Do If A Problem Occurs? Contact the retailer...
- Between 2014 - 2020 - Sealy
If the Warranty Code is 5/10, your mattress comes with a 10...
- Warranty Information - Sealy
If you purchased online, by phone at 1-800-697-3259, or your retail store is permanently closed you may file a warranty claim directly online. If you purchased in-store, please reach out to your retailer for assistance.
If you purchased online or by phone at 1-800-697-3259, or if your retail store is permanently closed, you may file a warranty claim directly online here. If you purchased in-store, please reach out to the retailer you purchased from for assistance.
Below, you can find our warranty details depending on when you purchased your mattress. Having an issue with a sleep set you bought from a Sealy retailer? Make sure to contact them first so that they can help you with your issue. If you need additional assistance, we’re happy to help!
In the unlikely event of a defect in material or workmanship occurring within the 5 year guarantee period for Sealy Classics mattresses, or 7 year guarantee period for Sealy Posturepedic mattresses, we will arrange to repair or replace the item under complaint free of charge at our discretion.
What Should I Do If A Problem Occurs? Contact the retailer where you purchased your sleep set. If you cannot reach the retailer, or if you have moved, contact our Customer Service line at 1-800-697-3259. For purchases made directly from Sealy by phone or online at sealy.com, you may file a warranty claim online at help.sealy.com.
If the Warranty Code is 5/10, your mattress comes with a 10 year limited warranty and any warrantable repairs or replacement during the first 5 years of the warranty period are provided without a deductible.
