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Join Qantas Frequent Flyer or subscribe to Red Email today. Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.
Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.
When booking a flight on qantas.com, you can find the fare rules by clicking on the fare name in the search results table. You have the option to compare the rules of different fares for the same flight. For bookings made through other channels: Contact your local Qantas office.
Answer. There are strict rules around the carriage of liquids onboard aircrafts. Refer to the Liquids, aerosols and gels section at TravelSECURE for information. Note: Some countries have additional security measures at their airports. Check the local airport website for more information.
Ashes (cremated remains) may be carried as checked or carry-on baggage. Ensure that the container used to hold the ashes is free from contaminants such as soil. The container and packaging for the ashes may be inspected or examined. Passengers travelling with human ashes require an official document from the crematorium confirming contents ...
Contact your local Qantas office to change your booking. (Service fees may apply for changes made through your local Qantas office). Cancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling ...
Wheelchair Assistance: You can request wheelchair assistance online by visiting the mobility assistance section on the Qantas website. Note: Special requests must be made at least 24 hours before scheduled departure. Other conditions apply. Not all requests can be met, so you may wish to contact your travel agent or local Qantas office.
What is Fare Watch? Fare Watch is a Qantas price notification tool which informs you by email when a fare becomes available for your chosen route, travel class and dates. You can set up Fare Watch alerts from the Flight Deals page or search for flights and select as you're perusing prices. Fare watch is available on all devices.
Sometimes due to unexpected circumstances, such as bad weather or industrial action, your flight may be changed or cancelled. If this happens, we’ll do all we can to find alternate options and keep you informed of developments and the choices available to you. Visit our real-time Flight Status page for up-to-the-minute information on all ...
