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Please fill out the “Service Request” form below to schedule an appointment. For issues related to storm doors, garage doors, skylights and products purchased from Lowe’s or other stores, please call 877-473-5527 instead of submitting the form.
All you need to provide when you have a warranty issue is the shown on the product, the purchase order, or the order number from your purchase. For parts, please contact customer service at 877-473-5527.
Learn more about our Pella Care Guarantee. For our customers who have purchased windows and doors through one of our showrooms and had them installed by one of our Pella team members, you get the confidence of a replacement job done right, The Pella Promise.
For further assistance on windows, patio doors and entry doors, visit https://www.pella.com/support/request-visit/ or call (877) 473-5527 to find a Pella service location nearest you. If possible, p lease have your Pella Unit ID, or serial number available.
Find a Pella branch location near you to help with your window and door project needs.
Find a remodeling or renovation professional who knows the product best. Get tips and tricks for finding the right contractor for your window projects.
Our Pella repair services include part replacement, full sash replacement, window sill replacement, wood repair, and Pella window broken glass replacement. When repairing Pella windows, it’s crucial to replace rotting materials with high-quality wood, paint, or stain for visual consistency, and replace the exterior cladding.
