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Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.
- Jagex Accounts FAQ
With a Jagex account, you'll need to access our games...
- Account Login
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- Jagex Account Recovery
To ensure security, Jagex Accounts have no manual account...
- Jagex Accounts FAQ
If you require support with a payment, account or technical issue, please head to the relevant Support Centre. To ensure the right team can help you as quickly as possible, we can only respond when a request is made via the correct Support Centre .
The email you use to log in to your Jagex account. The name visible in your Jagex account settings. The display name for any game characters linked to your Jagex account. Please use a comma to separate each name. Tell us more about your issue.
I'll be as straightforward as possible - the support center is unintuitive and understaffed. There are many posts in this subreddit about users unable to find how to message the support team. Even if you do manage to reach them, you can never be fully sure if/when they might get back to you.
Contact us. What is your issue? Account. Payment. In-game. Technical.
Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. [27-OCT] Possible purchase disruption: UK clocks change at 02:00 - Clocks in the UK go back on Sunday 27th October which may cause a delay on purchases made from us.
Can I reach Jagex Support on Twitter? Short answer - yes. However, for dealing with any sensitive account matters, it will still have to be handled in a ticket.