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Find out how to file an insurance claim to get compensation if your insured USPS package was lost, damaged, or had broken or missing pieces.
- Claim History
Create a USPS.com(registered trademark symbol) account to...
- DMM 609
Domestic indemnity claims should be filed online (preferred)...
- Claims for Loss Or Damage
Claims for Loss or Damage. If your insured mailing has been...
- Domestic Claims
To learn about, or file a domestic claim for loss or damage,...
- Missing Mail and Lost Packages
3. Submit a Missing Mail Search Request. If after 7 business...
- International Shipments
International Claims Process. Check filing periods for each...
- How to File a Domestic Claim
You can file a domestic claim online at...
- Claim History
Learn how to file an insurance claim for your insured mailing that has been lost or damaged in transit. Find out what evidence and proof you need to submit online or by mail.
To learn about, or file a domestic claim for loss or damage, please visit File a Claim or select the links below. If you think your package or mail is lost or your mailpiece is missing contents, please visit Missing Mail - The Basics for more information.
3. Submit a Missing Mail Search Request. If after 7 business days from when you submitted your online help request form your mail or package hasn't arrived, submit a Missing Mail search request with the following information: Sender mailing address. Recipient mailing address. Size and type of container or envelope you used.
International Claims Process. Check filing periods for each international mail service. Gather your documents including your 13-digit tracking number and other supporting documentation. Click "Create an Inquiry," log in to your USPS.com account, and complete the online form.
Learn how to file a claim online for packages covered by USPS insurance. Follow the eight easy steps and upload the required documentation for a claim at www.usps.com/domestic-claims.
9 lip 2023 · Domestic indemnity claims should be filed online (preferred) at www.usps.com/domestic-claims for domestic insured mail, COD, Registered Mail with postal insurance, and Priority Mail Express. Proof of value is required and should be submitted online as an uploaded file (.pdf or .jpeg).
