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15 lis 2020 · Considering the arguments presented in this paper and the contemporary challenges, for example, in the area of sustainability, we propose the following four perspectives on the many meanings of quality: Quality-as-customer-value, Quality-as-agreed-delivery, Quality-as-ecosystems-integration, and Quality-as-society-values.
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The Many Meanings of Quality: Towards a Definition in Support...
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Quality management is about making organisations perform for their stakeholders by improving products, services, systems and processes. Learn what quality is, why it matters and how to achieve it with the CQI's guidance and resources.
3 paź 2024 · It refers to the degree of excellence or superiority of something, often concerning its intended purpose or function. Further, it is a measure of how well something meets its specifications or requirements, and how well it satisfies the needs and expectations of its users or stakeholders.
Quality refers to a set of characteristics expected from products or services. It is a combination of various factors such as design, performance, reliability, safety, efficiency, effectiveness, economy and timeliness. In other words, quality means conformance with specific standards.
In general, the expert's definitions of quality fall into two categories: Level one quality applies to products or services whose measurable characteristics satisfy a fixed set of specifications that are usually numerically defined.
18 mar 2019 · Unlike standard factors, such as value, momentum, and size, “quality” lacks a commonly accepted definition. Practitioners, however, are increasingly gravitating to this style factor.
15 lis 2020 · The current and widely accepted understanding of the concept of quality focuses on customer-centric notions, where meeting or preferably exceeding customer needs and expectations defines...
