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  1. Find out how to request for credit card services online or contact BDO customer service by phone or email. Learn how to activate, inquire, dispute, request for cash advance PIN, enroll in auto charge and more.

  2. Learn how to protect your BDO credit card from identity theft and scammers. Call the BDO Contact Center at 8888-8000 or #8888-0000 for any clarifications.

  3. If you're planning to use your BDO Credit Card overseas, call the BDO Customer Contact Center before your trip to advise us on your travel dates and destination. This way, we can easily confirm your...

  4. BDO’s Credit Card Electronic Banking Services can be used to access and/or inquire on your credit card account/s provided that you specifically request to enroll your credit card accounts. Acquiring Access to BDO’s Credit Card Electronic Banking Service

  5. Find out how to contact BDO Unibank for various inquiries and concerns. You can call, email, or visit any BDO branch near you.

  6. Now, you have more self-service options for simple bank transactions and inquiries, along with enhanced features to easily manage your accounts and cards. The current hotline, (+632) 8631-8000, will remain active only until October 31, 2024.

  7. Contact BDO's Customer Service Hotline at 8888-0000 or 8888-0000 for landline within Metro Manila, or call Platinum Card Services at 8840-7800. For international toll-free, use (IAC)+800-8-CALLBDO or (IAC)+800-8-8407400.

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