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  1. 17 sty 2024 · 1.5K Messages. @musicvideolover If you're still having issues with the YouTube app on the X1 box, please try using the troubleshooting steps in the Xfinity app. *Open the Xfinity app. *Tap Services. *Tap Troubleshoot TV Issues. *Select either Picture, or Something else.

  2. 3 lis 2024 · Neither YouTube or Amazon Prime apps are working on my tv. Just get some message that engineers are working on the problem. YouTube works fine on computer.

  3. In this video, we will show you how to troubleshoot and fix common issues with the Xfinity app, such as it not working, crashing, stopping, or getting stuck ...

  4. 29 sie 2023 · Are you able to double-check the YouTube video's resolution within the YouTube app? And, are you launching the app using your Xfinity Voice remote? You can learn more including the FAQs about using the YouTube App on Xfinity X1 here.

  5. 22 wrz 2023 · We would be happy to help you with troubleshooting your streaming apps on your main X1 and checking on the appointment tomorrow to ensure everything is resolved. Please send us a direct message with your name and service address, so we can assist you further.

  6. Visit youtube.com/activate on your computer or mobile device. Enter the code provided on the X1 YouTube app. Once signed in, you'll have access to your YouTube channel subscriptions and playlists, as well as YouTube Premium (if you're a subscriber).

  7. If the Xfinity Stream app is not responding or crashing, you should: Make sure you’re on the latest version by visiting your device’s app store and checking for updates. If you’re on the latest version, try restarting your device. If you’re still experiencing issues, try logging out and logging back in to the app.

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