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31 sie 2022 · When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote.
Troubleshooting your video service using the app. Open the app. Tap the Services tab. Tap Troubleshoot TV issues. Tap the applicable option to start troubleshooting. If you’re still having issues after trying to fix the problem through the app, you can chat with an agent for additional support.
27 paź 2024 · 1. Sign out of the Xfinity Stream App, then log back in. 2. Delete the Stream App channel, then re-install it. This will require you to sign in again. 3. Perform a Modem Refresh using the Xfinity App. If you have X1 cable boxes, a System refresh on the main cable box is also recommended. I would also unplug your TV and wait for a minute or two.
6 mar 2024 · If the Xfinity Stream app is not working, it could be due to a corrupted app, network issue or the servers are down. These fixes will help.
3 lis 2024 · Neither YouTube or Amazon Prime apps are working on my tv. Just get some message that engineers are working on the problem. YouTube works fine on computer.
19 gru 2023 · Why is my Xfinity Stream app not working? 1. Check System Requirements (PC) 2. Clear Chrome cache 3. Update Chrome 4. Power cycle modem or router 5. Restart Roku remote 6. Reinstall the Xfinity app on TV 7. Update TV firmware 8. Compatibility issue on FireStick 9. Check the Ethernet cable 10.
10 lis 2023 · Learn how to fix your Xfinity Wi-Fi, internet service, Xfinity Stream TV app, and more with our easy troubleshooting guide.