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18 cze 2024 · Open the HP Smart app and navigate to the scan section. Make sure the correct scanner is selected. Try scanning a document using the HP Smart app’s scanning feature. Check Firewall and Antivirus. Disable Firewall/Antivirus Temporarily: Sometimes, firewall or antivirus software can block the scanner. Temporarily disable these to see if the ...
22 lut 2021 · My printer stopped scanning today - I am able to print, but when I try to open HP Smart, it won't load and either closes out completely or it will sit on the "Loading HP Cloud services" screen and not do anything.
1 paź 2022 · If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup. Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.
10 kwi 2019 · Application not working or not working as expected? HP Smart might need to be Reset, Removed / Reinstalled Find the Advanced Options for your HP Smart application.
10 paź 2022 · Got the HP Smart app reinstalled and working, Restarted the 4650 and it has seemed to fix the scan problem. I'm going back and redo Scan Doctor and see what I get as a result. Right now it seems to be ok.
26 cze 2024 · At this writing, the latest (recently updated) version of HP Smart is working for some of us -- For others, the Scan part is not working at all. If your HP Smart app is impacted, for now, use other Scan options (for example HP Scan). The issue has been reported to our HP Community Admins.
24 paź 2020 · I’m setting up a new cable box and it keeps getting stuck on the ‘Scanning for Devices’ stage. I’ve started over and still get stuck here. How do I get past this and finish the install?
