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1 paź 2022 · If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup. Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.
3 sty 2024 · If your HP printer is not being found, check your Wi-Fi connection and restart your printer and PC. However, if that doesn’t help, update printer drivers and run Diagnose & Fix in HP Smart...
If your USB printer is not found by the HP Smart app, make sure Windows is up to date, check for USB connection issues, and then reinstall the app.
15 wrz 2023 · I have a NEW HP Deskjet Printer that I cannot connect to my Xfinity home network. The HP setup software states the printer will not connect to my network after many attempts. I've followed all the troubleshooting steps in the HP manual and online help forums with no success.
Diagnose & Fix performs the following troubleshooting actions: Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors. Checks if the printer is offline and reconnects it to the network, if possible. Resolves print spooler errors.
If your printer is compatible with Windows 10, download and run the Print and Scan Doctor to detect and fix isses. If problems persist, reinstall the latest HP printing software. Download and Install the latest HP printer software and driver.
Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is not found, continue with these steps. HP Smart app: From the app home screen, click the image of your printer, and then click Network Information to find the IP address.
