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29 lis 2021 · I understand you are trying to connect the printer to the network. On the printer screen, go to Setup > Network Setup > Restore network settings. Go back to Network > Wireless > Wireless setup wizard and select your network. Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
15 wrz 2023 · I have a NEW HP Deskjet Printer that I cannot connect to my Xfinity home network. The HP setup software states the printer will not connect to my network after many attempts. I've followed all the troubleshooting steps in the HP manual and online help forums with no success.
7 lip 2020 · I have an HP Designjet 500 42" that I've been using for ages with my Windows 10 desktop PC but recently it's stopped working - the file goes to the queue but never gets to the printer. I've checked the USB lead etc, plugged into different port, tried updating the drivers - all the usual but it will not work.
3 sty 2022 · I have a DesignJet 500 that I use to plot from AutoCad, everything was working fine on a Windows 10 PC that unfortunately got some hard drive issues and had to be replaced with a new one (and a fresh install) and from then on the plotter stopped printing.
Troubleshooting guide and online help for your HP DesignJet 500 Printer series.
Diagnose & Fix performs the following troubleshooting actions: Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors. Checks if the printer is offline and reconnects it to the network, if possible. Resolves print spooler errors.
If your USB printer is not found by the HP Smart app, make sure Windows is up to date, check for USB connection issues, and then reinstall the app.
