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12 maj 2023 · Any Microsoft accessory has a 3-month warranty, you can ask for repair/replacement. it is necessary to register the product on the microsoft website and open a work order. https://support.microsoft.com/en-us/devices. if you have any questions, follow this link: https://support.xbox.com/en-us/help/hardware-ne....
Once you're above the threshold (check using a volt meter) you just pop it on your normal charger and let it do its job. Most new chargers test for faulty cells too, so once you're over the threshold you can see whether the battery is indeed beyond repair.
Getting your Xbox device serviced. If you’ve registered your device, sign in to your Microsoft account and select Devices. Then choose the specific device to see the device details, including the device’s warranty status. If your device is within warranty, repairs are free.
Make sure the battery pack is completely locked in to the controller battery compartment. The limited warranty covering this product is contained in the Xbox 360 Warranty manual note (Volume 2). Damaged battery packs will not charge and could harm your controller.
• Fully charging the battery pack can take up to eight hours using the Xbox 360 Play & Charge Kit. • The battery pack may become warm during charging or use.
Rechargeable Battery Pack for the Xbox 360™ video game and entertainment system. The Quick Charge Kit contains a charger, a power cord, and a NiMH rechargeable battery pack.
Up to 25 hours of play per full battery charge. High-performance NiMH rechargeable battery cell. Battery fuel gauge accessible from the Xbox Guide. The Xbox 360 Rechargeable Battery Pack works exclusively with the Xbox 360 Wireless Controller and the Xbox 360TM video game and entertainment system.