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  1. The Child Support Online Services website and app provides information about your case 24/7/365; you can check your balances, view payments, select options to make on line payments, and much more. Login or register now by clicking on the down arrow on the "Account Access" button on the left hand side of the page, then the "CSOS Login" button.

  2. You can make a support payment anytime, from anywhere, by using a touch-tone phone. After the form is completed and returned, an individual will receive a 4-digit access code to use the Pay-by-Phone service. Find more information and instructions for Pay-by-Phone.

  3. Wisconsin CSOS (Child Support Online Services) is an online application that allows Child Support participants to view case and financial information related to the participant’s child support cases.

  4. Ways to Pay Support. Employers may submit payments by mail or electronically. Employers can select the payment option best suited for their organization. Regardless of the option selected, all payments must be paid through the Wisconsin Support Collections Trust Fund.

  5. The Trust Fund is the payment processing center in Wisconsin. All payments must go through the Trust Fund to be properly credited to your support order. Each payment is posted to the child support system overnight, and can be seen on the Child Support Online Services website the next business day.

  6. To create or view your online account please visit csos.wisconsin.gov/login. For accessing information without an account refer to dcf.wisconsin.gov/cs/home. You may also access balance and payment information by phone 24/7 by contacting the Wisconsin Support Collections Trust Fund (Wi SCTF) at 800-991-5530.

  7. To receive payment information about payments made or received on your case, or account balances, please contact the WI SCTF KIDS Information Line at 1-800-991-5530. Another way to obtain payment information is on the secured Child Support Online Services website (CSOS).

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