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  1. Call Payment Services at 863-291-5688. You will need your account number and credit card number to pay. This service is available 24/7. Mail in a check or money order with your bill stub. Make sure to write your account number on your payment. Drop your check or money order in the drop box at the west end of our parking lot.

  2. What can we help you find? Pay Bill. Service Turn On/Off. Alerts. Conservation. Payment Locations. FAQs.

  3. Welcome to City of Winter Haven Water Department Please enter your account number and primary contact number below: * Account Number. * Primary Contact Number. Customer Service Office. 551 3rd ST NW. Winter Haven, FL 33881. Phone: (863) 291-5678.

  4. The Winter Haven Water Customer Service encompasses a multitude of responsibilities: Send monthly bills that include water, sewer, garbage, and stormwater charges to approximately 40,000 customers.

  5. Customer Service. Start, Stop, or Move Water Service. Water Account Payments. Water FAQ's. View All Quick Links. Committed to public service, the Winter Haven Water Department strives to understand your needs, deliver friendly assistance, and make your experience with us a simple one.

  6. Payment Portal Support. For help logging in, making a payment, or using an automated service. 855-270-3592. customerservice@firstbilling.com. Customer Service Hours. Mon - Fri: 8AM - 6:00PM EST. Account Support. For utility-related problems or questions about your invoices.

  7. If you have trouble signing into your account, click My Account and then either Forgot Username, Forgot Password, or Problems Signing In (for all cases other than forgotten user ID or password). Alternatively, call customer service at (863) 291-5678.