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ITIL ® 4 Foundation - IT Service Management Certification. ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
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There is a large amount of new material in ITIL 4 Foundation...
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ITIL 4 is an adaptable framework for managing services...
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In "ITIL® Foundation, ITIL 4 Edition," a guide put out by AXELOS, these management practices are defined as: “A set of organizational resources designed for performing work or accomplishing an objective.”
Głównym założenie szkoleń z ITIL 4 Foundation jest przedstawienie słuchaczom procesu zarządzania nowoczesnymi usługami opartymi na technologii informatycznej. Wymaga to wyjaśnienia terminologii, kluczowych koncepcji, wytycznych i zaleceń ITIL 4.
ITIL® 4 Foundation introduces you to the key concepts and practices of ITIL 4, ensuring that you consider relevant external and internal perspectives/stakeholders for a holistic approach to value co-creation and service delivery.
ITIL 4 provides a flexible foundation for organizations that need to integrate various frameworks and approaches into their service management operating models. ITIL 4 aims to help businesses navigate the new technological era of digital services. Contents. 1 Objectives. 2 Why ITIL 4? 3 ITIL 4 components. 3.1 Four dimensions model.
The ITIL 4 framework consists of the ITIL Foundation, five Managing Professional and Strategic Leader modules, four extension modules and the ITIL Practices, which allows professionals and organisations to achieve the optimum combination of knowledge and skills for their specific needs.
ITIL 4 is an adaptable framework for managing services within the digital era. Through our best practice modules, ITIL 4 helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation.