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If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
Make sure that you're checking the correct phone number or email address for the codes. If you requested to get a code on your phone and you don't see it, check the blocked messages on your phone. Your phone may be screening or blocking confirmation code texts. Check your phone's network connection.
If you're still able to get emails and text messages from us, try following the steps to reset your password. If you aren’t receiving codes from us to reset your password: Make sure the code hasn’t gone into your spam or junk folder.
If you're having trouble accessing your Samsung account with your email, you can try the Find ID function on our website to retrieve the email address associated with your account. You can also try logging in with your Google credentials or with a QR code if these were previously set up.
If you requested a new password but didn't receive your password reset email: Check the spam or junk mail folder in your email accounts linked to your Facebook account. Try to reset your password again.
Recover your Facebook account if you can't access your account email address or mobile phone number. Finish creating your Facebook account and confirm your email or mobile number. Troubleshoot login with a phone number on Facebook.
Recover your Facebook account if you can't access your account email address or mobile phone number
