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  1. To view what services you are enrolled in, see your utility bill. If you require further assistance in locating the program items on your bill, you may call Customer Service at 833-437-5466.

  2. For claims and support: (833) 919-0945 (toll-free) Please note: This line is for claims related to FPL Home surge protection programs. Please do not call for any claims related to your electric service.

  3. Get total peace of mind with the maximum level of surge protection offered by FPL Energy Services™. The program installs a commercial-grade surge protector directly at your meter, providing an effective defense against unpredictable, costly power surges.

  4. The Electronics Surge Protection program provides up to $6,000 per year in reimbursement for repair or replacement of covered electronics damaged by a power surge. Best for renters - covers 17+ electronics/systems in your home.

  5. For questions, concerns, or assistance with your claim, our dedicated Customer Service representatives are available to assist from Monday-Friday, 8:00 a.m.-5:00 p.m. ET: 833-437-5466 To submit your claim documents via email: SurgeClaims@FPL.com To submit your claim documents in the mail: Surge Claims ES/SCS 4200 W. Flagler St, Miami, FL 33134

  6. Under the SurgeShield program, FPL Home installs a surge protection device (“Equipment”) at your designated residential location (“Site”) on your electric meter to provide you with surge protection.

  7. 2 wrz 2024 · You can pay your Surge Credit Card with a debit card by signing in to your online banking account or through the CFC Mobile Access app for iOS and Android. Debit card payments are also accepted via phone at (800) 518-6142, but please keep in mind that you will be charged $10.95 for each transaction.