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Trading in your phone, tablet, smartwatch or other device is easy with our Device Trade-in Program. Just tell us the device and its condition and you’ll get a new one, instant credit, account credit, or gift card.
Trade-in your phone, tablet, smartwatch or other device now. Learn about trading in your mobile devices to Verizon in exchange for account credit, instant credit or Verizon Gift Cards. Go to the Trade-in page to get started or visit our Trade-in Guide for more instructions.
Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804.
Verizon customers - Start by signing into My Verizon or visiting our Trade-in page to view your devices. Non-customers - Even if you're not a Verizon customer, you can trade in a device and get a Verizon Gift Card or PayPal credit. Follow the steps below to get an estimated value for your device. Choose which devices you'd like to trade in.
For assistance, call the Verizon Device Trade-in Program customer support at (800) 922–0204 or click the Chat with us button at the bottom right corner of this page to contact one of our representatives.
9 sty 2024 · I called the customer service line, and after about an hour on the phone, I was told that the credit would be applied beginning with my next bill. So right now, I can call it resolved pending verification.
800-837-4966. 8 AM - 7 PM ET (Mon - Fri) 9 AM - 5 PM ET (Sat) Closed (Sun) Find Verizon phone numbers to speak with a customer service representative about your mobile and home services.
