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  1. To make an online payment, sign in to PASS with your log in credentials, and select “Make a Payment”. Online payments are processed real time and show in the student’s PASS account immediately. Login to PASS. Payers who do not have an active PASS account can still pay an outstanding balance online.

  2. Need help? If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu. You may also visit the Help Desk on the first floor of the Karrmann Library.

  3. Follow the step-by-step instructions for activating your account, setting up your password, and setting challenge response questions. If you are still having difficulties setting up your account, please contact the ITS Help Desk (Monday-Friday 9:00 a.m. – 4:00 p.m.) at 608.342.1400 or email at helpdesk@uwplatt.edu.

  4. Human Resources has to complete all processing so the employee has a UW-Platteville Username and Password. Please verify with the ITS Help Desk if the new or current employee has an active account.

  5. All students are sent a notification to their campus [uwplatt.edu] email address when the monthly bill is available to view. Students can grant access to their PASS accounts which allows a guest to view information or make payments.

  6. Contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu or stop by during regular business hours. Current students may visit our website at https://go.uwplatt.edu/its-help-desk (login required). Prospective students and applicants will find our information at https://go.uwplatt.edu/helpdesk.

  7. www.sunpass.com › en › supportContact Us - SunPass

    There are several ways to contact us if you have questions about your SunPass account or need any assistance. Email Us. Call Us. Frequently Asked Questions. We may have already answered your question here. You can select a category of our most common questions, or you may use the search bar to find answers more quickly. Check a Previous Inquiry.