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Use doxybot pre-call test to make sure your speakers and camera are all set up and working. Estimate call quality to predict your expected call quality based on your computer and internet speeds. If you a receiving high scores, then the quality issue is likely on your patient's side of the call.
- Doxybot Precall Test
Doxy.me Troubleshooting
- Doxybot Precall Test
Learn about tools for understanding clients' connections and diagnosing any potential problems before, during, or after a Twilio Video call.
Doxy.me Troubleshooting
We can help you quickly check your microphone, video, and connection to make sure you're all set for your call. Select the Pre-Call Test button located in the waiting room.
Check Video/Call Quality: Quickly test your microphone, video, and connection by selecting the Audio and Video Test button in the waiting room. Adjust Camera and Microphone: Find camera and microphone settings by hovering over your video preview and clicking the three vertical dots.
Pre-call test - Patients can choose to run an automated pre-call test to make sure their camera, mic, and speakers are working properly if they are using a desktop or laptop to connect. The Patient Queue: Overview article provides all the details you need to manage your waiting room like a pro!
First, it's good to run a pre-call test on your device to make sure your camera is set up and working. Run precall setup. If you are having issues, here are a few things to try: Refresh your browser. Sometimes your browser doesn't connect to the webcam properly. Restart your browser to give it another opportunity to connect properly.
