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You may receive an email or SMS asking you to call us on a different phone number. These unique numbers help you get through to the right team in our call centre to help you with a specific issue: 1300 011 146
The My TPG App lets you manage your plan on the go, upgrade or downgrade your plan, check your connection status, plus much more. Find out how the My TPG App can help save time managing your broadband connection.
My TPG is a one-stop-shop to help you manage your TPG account and services on the go! Our brand new app is easy to use, giving you quick control of your TPG products through our sleek interface. Skip the call queues!
Calling internationally or prefer a landline number? Call +61 2 9007 3023. Download the TPG Mobile App to manage your account and get customer support on the go.
IMEI Blocking for lost or stolen mobile phones. If the phone with your TPG Mobile SIM got lost or stolen, we can turn on IMEI Blocking so the phone can't be used on any Australian network, except to call emergency services. Select one of the links below to jump to a query:
8 gru 2020 · This support guide will provide you the steps you need to check and do when your mobile data is not working: Check your mobile handset. Make sure airplane mode is disabled and mobile data is turned on. Check if APN details are correct. Check the status of your Mobile Account via TPG My Account.
You can call us on +61 2 9007 3023 from any phone. Select one of the links below to… Activate your Mobile SIM. Which type of SIM are you activating? eSIM Management. Here's how to manage your TPG mobile plan (s) on various eSIM-compatible phones. Select one of the links below to jump to a query: IMEI Blocking for lost or stolen mobile phones.
