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You can contact us by following one of the options below: visit the My Thirteen website. complete the form below. email: customerservices@thirteengroup.co.uk. call us on 0300 111 1000 from 8am to 7pm, Monday to Friday or 9am to 3pm, Saturday. visit one of our Touchpoint stores.
By email: customer.relations@thirteengroup.co.uk. In person at one of our Touchpoint Stores. If we are unable to resolve the problem there and then we will undertake a full investigation to understand the facts and get back to you in no later than five working days. Send a complaint or compliment.
How to get in touch. By phone on 0300 111 1000 from 8am to 7pm, (Monday to Friday) or 9am to 3pm (Saturday) Completing the online form at. www.thirteengroup.co.uk. By email: customer.relations@thirteengroup.co.uk. In person at one of our Touchpoint stores.
How to complain about Thirteen Group customer service. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
20 maj 2024 · Explore effective solutions to common customer service problems, enhancing brand loyalty and success. Transform challenges into opportunities!
31 paź 2023 · Solving problems in customer service is hard enough. So, to make it easier for you, I’ve organized a list of 7 actionable techniques that will help you with troubleshooting. Check them out!
In this comprehensive guide, we’ve curated 17 proven email templates that will empower you to handle a wide range of customer service scenarios with professionalism, empathy, and efficiency. Let’s dive in! 1. Acknowledging the Issue. Example: Dear [Customer Name], Thank you for bringing this issue to our attention.
