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If you have questions about your Lone Star Card, call the Lone Star Help Desk at 800-777-7328. The Texas Electronic Benefit Transfer (EBT) system uses the Lone Star Card to provide access to Supplemental Nutrition Assistance Program (SNAP) food benefits and Temporary Assistance for Needy Families (TANF) cash benefits.
- Lone Star Card Fraud Awareness and Prevention
Protect your Lone Star Card. Keep it in a safe place and...
- Snap Replacement Benefits Due to Fraud
Login to the Your Texas Benefits mobile app and request a...
- Lone Star FAQs
Check your balance on the Your Texas Benefits mobile app,...
- Lone Star Card Contacts
Phone. For help or questions with your HHSC benefits case or...
- Medicaid Business Resources
Texas Medicaid and CHIP provider resources include...
- Licensing, Credentialing & Regulation
With the implementation of FBI-based fingerprinting in 2021,...
- Electronic Benefit Transfer Program
The Electronic Benefit Transfer (EBT) program delivers...
- Report Fraud, Waste Or Abuse
The phone number and address of the person you suspect. If...
- Lone Star Card Fraud Awareness and Prevention
Phone. For help or questions with your HHSC benefits case or YourTexasBenefits.com, call 2-1-1 or 1-877-541-7905. After you pick a language, press 2. For help or questions about your Lone Star Card account, Call 1-800-777-7328 (7EBT).
Protect yourself against fraud. We will never call or text you to ask for your Lone Star Card number or PIN. Work requirements for some SNAP recipients have changed. Learn more here. Don't miss a call from us. When we call for an interview, the caller ID will say (737) 867-7700.
Check your balance on the Your Texas Benefits mobile app, YourTexasBenefits.com, or call the Lone Star Card Help Desk at 800-777-7328. Check your receipt after buying something. Check your balance at the store before buying anything, if the store allows it.
Call us right away at 1-800-777-7328. Your card will be “frozen”. This means that no one - not even you - can use your card. If you need a new card, we will mail you one. You'll get it in about a week.
Contact 2-1-1. For information about services in your area, dial 2-1-1 or (877) 541-7905, select your language, then choose Option 1. For information about state benefits (YourTexasBenefits.com) dial 2-1-1, select your language, then choose Option 2.
16 wrz 2024 · Call the Texas EBT hotline number at 1-800-777-7328. Your state may require you to change your PIN, report your card stolen, and/or request a new card. If your benefits were electronically stolen in or after October 2022 (e.g., through skimming or phishing), you may be eligible to apply for reimbursement.