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  1. Yes. If you are a residential customer, call 253-502-8608 to pay your utility bill over the phone using your Visa, MasterCard, American Express or Discover debit or credit card. You will need to provide your account number, the last four digits of the primary account holder’s Social Security number and your debit or credit card number.

    • MyAccount

      Using bill payment discounts and resources can help you get...

  2. View your bills, track your energy and water use, sign up for paperless billing, make payments with your credit or debit card or directly from a bank account, set up AutoPay and more online using MyAccount.

  3. View a sample of the first page of a residential bill. Pages two and three (if in the City of Tacoma) bill cover: Number of days in the billing cycle and bill issue date. Detailed list of charges and fees. Fixed charges for Tacoma Power, Tacoma Water and Wastewater.

  4. Using bill payment discounts and resources can help you get ahead on utility bills. On the Bill Credit Assistance Plan, qualifying customers can earn as much as $94 each month in credits on utility bills.

  5. Call Environmental Services M-F from 9 AM to 4 PM at (253) 502-2100 for: • wastewater, surface water and solid waste billing inquires. • to request a change of service. • to request replacement containers. • to schedule a Call-2-Haul appointment. • to report missed pick-ups.

  6. Tacoma Public Utilities is the public utility service for the city of Tacoma, Washington. It was formed in 1893 when the citizens of Tacoma voted to buy the privately owned Tacoma Light & Water Company. It is the largest department in Tacoma City government, with a 2015–2016 budget of $1.2 billion and 1,378 employees.

  7. Contact Tacoma Water Customer Service. Have a Question, Issue or Comment? Main Customer Service. Physical Address: 3628 S. 35th St. Tacoma, Washington 98409. 253-502-8247.

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