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Customers who need help with payment or have questions about their account can contact Customer Service during regular business hours: Phone: 253-502-8600; Toll free: 800-752-6745; Email: cservice@cityoftacoma.org; Business hours: Monday through Friday, 8 a.m. to 5:30 p.m.
Customers needing help can contact TPU’s Customer Services team by calling 253-502-8600, emailing CService@cityoftacoma.org or making an appointment to come to our office. Tell your representative if you would like to have them provide an interpreter in any language. Was this page helpful?
If you have an existing payment agreement or there is less than 12 months of usage history for the account, please contact Customer Services at 253-502-8600 or 800-752-6745 to learn about your options.
Visit Tacoma Public Utilities online for information about payment options, starting, and stopping service, credit and deposit policies, utility bill assistance and business hours for Tacoma Power and Tacoma Water. 24-Hour Emergency Lines: • Sewer Backups: (253) 591-5585. • Storm Drain Flooding: (253) 591-5585.
Looking for Tacoma Sewer Utility Division billing, payments & services? Quickly find Utility Companies phone number, directions & more (Tacoma, WA).
View your sewer account information and pay your sewer bill online. A $3.50 convenience fee will apply to each online payment. Learn more about the convenience fee. Access the Billing Portal.
You can pay by phone using your American Express, Visa, MasterCard or Discover. To pay, you will need the last four digits of the primary account holder’s Social Security Number. Residential Customers: 253-502-8608
