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Customers who need help with payment or have questions about their account can contact Customer Service during regular business hours: Phone: 253-502-8600; Toll free: 800-752-6745; Email: cservice@cityoftacoma.org; Business hours: Monday through Friday, 8 a.m. to 5:30 p.m.
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If you have not received OTP on your bank registered mobile number or email ID, please contact our 24/7 customer service number +974 4445 6655.
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Our customer contact centers are currently experiencing a higher volume of interactions than usual, which may result in longer-than-expected wait times. We remain committed to doing everything possible to minimize the wait times and assist you quickly and efficiently.
Simply log onto avios.com or mobile application using your membership number and password, from the Contact center page send us a service request using the appropriate Service area type. Alternately please feel free to contact our Member Service Centre ; our team will be happy to assist you further.
This will only work if you are enrolled in text message notifications and text us from the phone number on your account. Call 253-502-8602 and report over the phone. If you are unable to report online or via text, you can call our outage line to submit your report.