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You can use ABE to apply on-line for healthcare, SNAP, cash assistance and the Medicare Savings programs with the State of Illinois. You can also apply for healthcare and SNAP over the phone by calling the ABE Customer Call Center (800) 843-6154
By Phone. Call the DHS Help Line at 1-800-843-6154; 1-866-324-5553 TTY. Available Monday - Friday, 8:30 AM - 4:30 PM. Closed State holidays. Follow the prompts for SNAP, Cash and Medical benefits to speak to a Customer Service Agent.
If you do not have an ABE User account, send an email to abe.questions@illinois.gov. Send as much information about the question or problem as possible, including: Your name; Your ABE User ID; Your Case or Application Number (if available) Your Phone Number where Customer Can Be Reached; Your Email; A description of the question or problem
Customer Help Line: 1-800-843-6154 · 1-866-324-5553 TTY. Use the IDHS Customer Help Line for questions about case status, benefits, services or eligibility.
This new process will be required for all users logging in to the ABE Apply for Benefits, Appeals and Manage My Case Portals. You may have already used ILogin for other state system like the Illinois Department of Employment Security or the Illinois Department of Public Health.
Visit DHS ABE Customer Support Center for more information on how to manage your account using ABE Manage My Case. Contact your local Family and Community Resource Center or the ABE Customer Call Center for assistance with your application or benefits. You can call the DHS help Line at (800) 843-6154. Phone charges may apply.
6 wrz 2024 · Use Manage My Case to: Check the status of an application. Renew benefits. See which Managed Care Organization (MCO) you are enrolled in. Report changes – income, household members, expenses, or new address. Upload documents.
