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email personalbanking@standardbank.com. via the “ contact-us ” page. send a secure message via your Internet Banking. We also recommend making a report to the police. This is a selection of the more common types of scam or fraud that have been used to trick people out of their bank balances. The bank transfer scam.
- Bank and credit card fraud
Always check that the card you receive is your card. Stop...
- Bank and credit card fraud
Fraudsters use websites or emails to trick you into giving out your personal or banking information. It’s important to stay up to date with the latest scam trends so you can protect yourself. Never click on an Internet Banking sign in link in an email or SMS. Learn more about Cybercrime.
If it is not from a website or email address that you know, delete the email immediately. If you receive a suspicious email containing links, please forward it to [email protected] for shutdown; If you’re unsure of how to check your balance, refer to the Standard Bank App or check on your Internet Banking profile.
Always check that the card you receive is your card. Stop your card at the ATM immediately if you think it has been compromised. Bank securely by following our tips on how to keep your bank and credit cards safe from fraudsters.
Hover over the link to confirm the email address or website is legitimate (check that the website is https and not http). If it is not from a website or email address that you know, delete the email immediately. If you receive a suspicious email containing links, please forward it to [email protected] for shutdown
As a rule, Standard Bank will never request sensitive information of you without authentication; If you are unsure of whether an email request is legitimate, try to verify it by contacting the organisation directly via a phone call or out of band communication using a trusted contact number.
Carefully check the URL of the site you are accessing. If it is not one of the Standard Bank Group's official website addresses, it is likely to be a spoof site. We will never ask you to update personal information like PINs or passwords via an email or over the phone.
