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Should you encounter any issue with your TV and would like to seek for repair assistance, we provide hassle free support in arranging Home Service Appointment by filling up the below information. Our Customer Service Personnel will be in contact with you within two working days to reconfirm the appointment schedule.
If diagnosis confirms that the issue is caused by the power supply circuit board failure, your Affected Model television will be repaired, free of charge, subject to the terms and conditions of Limited Warranty that accompanied the Affected Model, through Feb 29th, 2024 (Updated on Jul. 28th, 2023)
Notice for Free Repair for Customers of Sony BRAVIA LCD TV KD-55X9300D/ KD-65X9300D - Updated on 28th Jul 2023
Sony Service Centres. Complete list of Service Center (centre) in Malaysia. Sony Consumer Electronics Support : 1300 88 1233. Operating Hours: Mon – Fri, 9am – 6pm (except Public Holidays) Sony Mobile : 1-800-88-7666 (Technical Support/Repair/Warranty) Operating Hours: 9:00AM to 6:00PM (Monday – Friday, except Public Holidays)
We'd like to announce that there is an LCD panel issue affecting the BRAVIA LCDTV KD-55X9300D sold since March 2016, where the symptom described below may appear on its LCD panel. As such, the in-warranty terms for the above-mentioned model for such symptom will be extended until 31st January 2022.
Service Centre Location. Repair Status & Book Service Appointment. Track Repair Status. Book Service Appointment for TV. Contact Form. Still need help? If you haven't found the information you're looking for, please complete the form below. One of our customer consultants will get back to you as soon as possible. Your Enquiry.
Address. 11th Floor, Centrepoint South, The Boulevard, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur MALAYSIA. Telephone. (60) (3) 22950200. Business hours. 9:00am - 5:00pm (Monday - Friday) Spare parts. Customers can purchase spare parts for all currently supported professional products.
