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To download drivers, firmware updates, BIOS, and software, please select your model in the list below, or type the model name in the search box.
Support by Sony (Mobile App) Never miss an update again! Find information and receive instant notifications about your product. Find firmware updates, drivers and software downloads for WH-1000XM3.
Select or enter your model to download drivers, firmware updates, BIOS & software.
Questions & Answers. Select a topic. My headphones (earbuds) won't connect to the Sound Connect app or the app doesn't detect my headphones. How to optimise Noise Cancellation to match your listening style.
Select the headset using the computer. Select [(System Preferences)] - [Bluetooth] from the task bar in the lower right part of the screen. Click [WH-1000XM3] while pressing the computer Control button on the Bluetooth screen and select [Connect] from the pop up menu.
Find firmware updates, drivers and software downloads for WH-1000XM5.
Updating the headset software. Install the latest headset software using the “ Sony | Headphones Connect ” app to enjoy new functions or to resolve a certain number of issues with the headset. Always use the headset with the latest software installed.