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The Virginia Employment Commission's Customer Self-Service (CSS) online portal is available for filing initial claims, reactivating existing claims, and filing weekly claims for unemployment benefits. If you are unable to use the online services, you can file a claim by calling 1-866-832-2363 (Monday through Friday from 8:00am to 4:30pm).
For a fast and secure way to apply for unemployment benefits, we strongly recommend you apply online with the new alternate login option, ID.me. Just click on the green “Sign In with ID.Me” button in this link to get started.
Three steps make up our claims process. Before you file a claim, understand each step and how you can best file and register for work. Step one is “File Your Initial Claim.” Step two is “Register For Work.” Step three is “File Your Weekly Claim.”
Once you have filed a claim for benefits, you must also claim weekly benefits for each week you are unemployed and meet the eligibility requirements. This is also called “certifying for benefits.” You can start certifying as soon as you receive a notification from the DOL. Go to www.labor.ny.gov/signin.
In order to receive unemployment benefits you must meet certain requirements. You also must file your initial application for benefits on the Internet, at www.vec.virginia.gov [1], or by telephone through the VEC's Customer Contact Center at 1-866-832-2363 (Available 8:15am to 4:30pm, Monday - Friday.
If your claim is not accepted online, you may print a claim application form (VEC-B-10), fill it out and mail it to your nearest VEC office. By using the Internet you will be able to reach the VEC quicker than by telephone. By Phone – To file a new claim, the toll-free number is 1-866-832-2363.
The UI claimant handbook provides general information on eligibility for unemployment insurance benefits in NYS. Available in 12 languages.
