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  1. If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends .

  2. Third-party sellers are prohibited from sending unsolicited packages to customers. If you receive a package that you did not order and is not a gift, report it immediately. When you receive a package that you didn't order, it may be a scam called "brushing".

  3. To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.

  4. 15 mar 2024 · A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s a scammer with an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts.

  5. If you receive any communication that you think may not be from Amazon, please report it to us by sending an e-mail to reportascam@amazon.com. If you believe that your Amazon.sg account has been compromised OR you find an unauthorized payment transaction for Amazon order/service, contact us immediately.

  6. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.

  7. If you suspect that a product for sale on Amazon.com is stolen, contact Customer Service. Use one of the methods on this page and immediately file a report with your local law enforcement agency.

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