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Be on the lookout for suspicious signs – e.g. communications from non-Shell e-mail addresses (e.g. from a yahoo.com address); poor use of English; and requests for money. If you receive a request to change banking details for payment to Shell, do not respond to the email, click any links in the email, or provide information over the telephone.
7 wrz 2021 · Beware of a call from 0330 094 5231 claiming to be affiliated to Shell Energy. They will be insistent they have the right to call then say we'll take you through security.
12 reviews. GB. Aug 16, 2024. Atrocious service and unpleasant to deal with. When my mum died in January we switched her account with Shell Energy phone and broadband over to my dad. This part of the process was slightly cocked up by them spelling his name wrong on the direct debit instruction, but did get resolved in the end.
1/5. Average of 1 Customer Reviews. Read Reviews Start a Review. Customer Complaints. 13 complaints closed in last 3 years. 9 complaints closed in last 12 months. Read Complaints File a...
10 maj 2021 · Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews . Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company .
24 cze 2022 · Criminals are targeting hard pressed households with fake offers of refunds, government grants, demands for repayments, bogus energy-saving devices and more. As bills soar, the scammers are seizing their chance.
4 lut 2021 · Featured below are extracts from a negative customer review about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews.
