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  1. This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required). Search for additional results. Visit SAP Support Portal's SAP Notes and KBA Search.

  2. 16 mar 2017 · This document covers Frequently Asked Questions related to Facebook integration with SAP Hybris Cloud for Customer. 1. You are not able to create the Facebook Social Channel.

  3. 9 wrz 2020 · We are experiencing an issue, where the post generated by users on our Facebook Page is no longer creating Service Tickets in our system. Before the Facebook update of 30 August 2020, the customer posts' triggered the creation of service tickets in our system.

  4. This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required). Search for additional results. Visit SAP Support Portal's SAP Notes and KBA Search.

  5. 9 wrz 2020 · The Facebook Agent logged an internal incident/call for their team to investigate why we are not able to manage the comments even though we have the required permissions. According to the Agent, it is a Facebook issue that they will look into.

  6. This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required). Search for additional results. Visit SAP Support Portal's SAP Notes and KBA Search.

  7. Create a Cloud For Customer Media Channel. You need to create the media channel in the cloud for customer system to set up the communication to your Facebook application. Logon to the Cloud For Customer system. You need to have the option to use adaptation via the adaption option on the menu.

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