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For the past 7 days I have been in a battle, game of back and forth with their customer service. I called on july10th because my galaxy s21 ultra had no signal from my wireless company. New Sim card, factory reset and nothing. They suggested I contact Samsung premium care for a replacement.
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Samsung's Customer Service is Appalling- they only send no reply automatic emails. I actually intended to buy a Dyson and so regret buying a Samsung. Yesterday I was looking for a new American Fridge Freezer and quickly passed any Samsung ones.
Samsung Eternity II reviews written by PhoneArena users. You can read the opinion of each user and how they rate the device in 6 categories.
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