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Tried contacting customer service for help finding a tiny little part, no answer. Made an account to ask my wuestion on their own homepage where they promise an answer within 48 hours, 3 weeks later still no answer. Better to spend a little bit more money for a product of a reputable company!
I got an email a few weeks ago saying I'd been selected to get a Ryobi product. Did you verify that the email came from Ryobi? Spammers and scammers often spoof the "from" fields.
Talked to one lady in HD customer service and she said call Ryobi. They couldn’t help so I went back and talked to someone else in customer service who promptly pointed me to the rental desk. The gentleman there had me taken care of no problem and I got my circular saw repaired under warranty.
My recent experience with Ryobi customer service was almost a complete disaster. Fortunately it has a good ending thanks to an awesome employee, while a lousy employee gets their just desserts. (Names withheld to protect the innocent and the guilty alike).
10 wrz 2024 · 36 reviews. GB. Updated Sep 10, 2024. Cynical contempt for customer base. Upsale scam on the new grinder, they have removed the spanner locater in the handle so cable free but now need to carry the spanner. If you complain they inform you they can supply an easy fix nut for £18 including postage.
I've been on hold with Ryobi customer service for two hours now and they still haven't transferred me to an agent. Don't buy Ryobi. Find a manufacturer that has local repair shops.
Showing 1 - 4 of 4 reviews. Download Our App. 1-800-HOME-DEPOT. Read page 1 of our customer reviews for more information on the RYOBI Tri-Arc Brush Cutter Blade and Expand-It Brands (2-Pack).
