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Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.
- Support
Head to our new Support Centre. [27-OCT] Possible purchase...
- Support
Head to our new Support Centre. [27-OCT] Possible purchase disruption: UK clocks change at 02:00 - Clocks in the UK go back on Sunday 27th October which may cause a delay on purchases made from us.
Runescape & Old School Runescape. SCUM. Melvor Idle
Customer support via the website is centred on the online support centre, consisting of six areas: Bug report, Account help, Payment support, Safety centre, Technical support and Message centre. Within each section, users are provided with a drop-down of predefined subjects.
If you give a rough idea of your problem (no private details please) either here or to @JagexSupport, then someone can link you with an appropriate support page.
[Audio help - Response ETA: Up to 48 hours] (https://support.runescape.com/hc/en-gb/articles/360000996998-Audio-help) By submitting the ticket in the correct section, it goes in the queue of the the Jagex support employees working specifically on that type of tickets.
Account access and settings – Support. Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. [27-OCT] Possible purchase disruption: UK clocks change at 02:00 - Clocks in the UK go back on Sunday 27th October which may cause a delay on purchases made from us.
