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How can we help you? Restoring your Meta Quest to the factory settings will erase all account information, downloaded games and content from the headset. If you forgot your password, you can get a code to reset your password. You can remove a profile from a Meta Quest headset by performing a factory reset on your device.
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- Getting Started With Meta Quest
Reach out to Meta support team for assistance with your Quest, chat, or account issues by visiting the help center or contacting us.
21 sie 2024 · To contact our support team, go HERE in orders to ask for assistance. You do not need to sign into an account to open a ticket with our Support team. You would get that one on one attention to help you. You can even select chat and talk to someone right away. We look forward to helping you.
How can we help you? Get help for your headset and stay updated with the latest news.
When calling our support lines outside of your regional business hours, your calls may be answered by agents located outside of your country/region. For more information about the different services we provide, please visit our Support Offerings.
If you purchased a Meta Quest or Meta Portal product from Meta and need help, please contact Meta Store Support for more assistance.
Get help for your Meta Quest headset, smart displays and smart glasses.