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10 paź 2024 · There is clear evidence from Finalta that leaders in mobile are now leading in retail banking overall: they outgrow the competition, have lower cost to serve, and deliver superior customer experience.
18 paź 2022 · Each of the three business models—daily banking, navigating life events, and building and protecting wealth—if executed successfully, could provide a much-needed boost in profitability for retail banks, with target cost-to-income ratios between 40 and 50 percent.
18 lut 2019 · Retail banks that capitalize on current shifts in the market will emerge with a winning position in their core markets and begin to compete across borders. This article is an edited extract from the full report, Rewriting the rules: Succeeding in the new retail banking landscape (PDF–680KB).
26 sty 2021 · Retail banks can achieve their goals by identifying value streams—a series of value-adding activities that they can undertake to produce a result that customers want—and redesigning, digitizing, and integrating them from front to back.
Taking both multidisciplinary and holistic approaches, Retail Banking is a comprehensive analysis of how traditional retail banks can meet the challenges of the emerging competitive landscape.
19 wrz 2024 · Zurich, 19 September 2024 - With over CHF 1,000 billion in mortgage loans, around 22 million debit and credit cards issued, more than 160 million card payments and over 12 million cash withdrawals monthly, retail banking is central to the Swiss economy. The auditing and consulting firm EY has published a study with the University of St Gallen summarizing the views of 33 retail banks on 10 ...
27 lut 2022 · Different business value propositions are entering the financial services industry, ranging from enhancing user experience to developing a time-to-market framework for banks to innovate products, processes, and channels of contact, improving cost efficiency and looking to “partner on order” to lighten regulatory burdens.
