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10 paź 2024 · The last few years have been among the most successful in the recent history of retail banking, with a confluence of macroeconomic trends driving growth and profitability. In some geographies, pandemic-era government stimulus lifted economic growth, fueled consumer spending, created favorable conditions for balance sheet expansion, and helped ...
18 lut 2019 · Leading banks use first- and third-party data (for example, geospatial, browsing behavior), a robust marketing technology stack (such as 360-degree view of customer, omnichannel campaigns), and an agile operating model (for example, cross-functional marketing war rooms).
11 cze 2020 · Retail banks, like most companies, face an urgent imperative to reimagine themselves, with COVID-19 accelerating consumer behavior shifts and causing significant earnings challenges given the tough macroeconomic context and extensive risk of financial distress for both consumers and businesses.
26 sty 2021 · Retail banks can achieve their goals by identifying value streams—a series of value-adding activities that they can undertake to produce a result that customers want—and redesigning, digitizing, and integrating them from front to back.
A number of key trends are shaping the market and have major implications for just about every dimension of retail banking. These include customer engagement, talent management, adoption of new technologies and artificial intelligence, empowering customers, gaining a competitive edge, and rethinking physical infrastructure. Share.
19 wrz 2024 · Zurich, 19 September 2024 - With over CHF 1,000 billion in mortgage loans, around 22 million debit and credit cards issued, more than 160 million card payments and over 12 million cash withdrawals monthly, retail banking is central to the Swiss economy. The auditing and consulting firm EY has published a study with the University of St Gallen summarizing the views of 33 retail banks on 10 ...
27 wrz 2022 · BCG sets out an agenda that all retail banks can follow to raise their ESG games—and enhance their competitive positions at the same time—in our latest global retail banking report.
