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11 gru 2020 · The primary aim of this study is to understand the digital transformation and its impact in UAEs Retail Banking industry via the following questions. a. What do customers expect from a digital bank? b. What technology investments are needed by Banks to support digital transformation? c.
The results of the study show that customer needs, technology, regulation, business processes, skills and competencies impact digital transformation and should support retail banks in developing a theory of digital transformation in their journey to excel in a competitive marketplace.
6 wrz 2020 · In this paper we focus on the reasons for the slow and cautious movement towards dematerialised forms of interaction with a bank, trying to understand if there are ways of accelerating the transition from traditional to direct banking ( Xue et al., 2011 ).
10 paź 2024 · The last few years have been among the most successful in the recent history of retail banking, with a confluence of macroeconomic trends driving growth and profitability. In some geographies, pandemic-era government stimulus lifted economic growth, fueled consumer spending, created favorable conditions for balance sheet expansion, and helped keep credit risk in check.
6 sie 2021 · The paper aims to investigate the impact of FinTech on the competitiveness and performance of the banking industry in the UAE. The research is empirically tested based on the 76 banking professionals and executives (bankers) from Dubai (UAE).
1 dzień temu · 1st November 2024. When it comes to fintech and digital transformation, it feels like Dubai is moving at the speed of some of the supercars found across its city. Dubai shows that like a company, having a compelling vision and purpose from the very top is key to transformation. Earlier this year, I wrote about how Lithuania transformed itself ...
Banks must negotiate a multitude of shifting factors — from changing customer behavior to economic headwinds, intensifying competition, regulatory pressure and technological disruption. But while there are challenges, change also brings opportunity.
