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Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.
Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.
When booking a flight on qantas.com, you can find the fare rules by clicking on the fare name in the search results table. You have the option to compare the rules of different fares for the same flight. For bookings made through other channels: Contact your local Qantas office. View conditions for oneworld round the world fares.
For more information, visit Fitness to Fly . If you require Medical Clearance, print the Travel Clearance Form and email or Fax: +61 2 9490 1830 the completed form to Qantas Medical for assessment up to 5 days before travel.
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Yes, if: Both your flights are booked on the same single booking and; Your flights are all with Qantas, or Qantas and Emirates, or Qantas and one world airlines. Your baggage will be transferred between flights for you, and you will receive your boarding pass for your onward flight* Note Due to the need to authenticate travel documentation, customers transferring from other airlines to QF will ...
Yes. We provide complimentary food and non-alcoholic beverages on all Qantas operated domestic and international flights. Complimentary alcoholic beverages are included on international flights and selected domestic flights. Food and beverage service varies across different routes and aircraft types. Select your preferred class of travel from the travel classes page for more information on ...
(Service fees may apply for changes made through your local Qantas office). Find out all you need to know about flight changes here Cancelling or changing a flight after checking-in: If you need to cancel your flight once you have checked in online, you can now undo check-in online or in the Qantas App, follow the easy steps on how to undo ...
If you have not already checked in via qantas.com or the Qantas App domestically, an SMS will be sent to you prior to your flight inviting you to check in. Read about our options for check-in . Public Facing Information
